Privacy
Policy
Last updated: June 2026
Short version: We collect only what we need to process your payment and deliver your files. We do not sell your data. We do not spam you.
1. Who We Are
BrownGains is an independent educational fitness content platform operating at browngains.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and purchase our products.
2. Information We Collect
We collect the following information:
- Email address — provided by you during the quiz before purchase. Used to deliver your files and send your purchase confirmation.
- Payment information — processed securely by Razorpay (India/South Asia) or Stripe (international). We never store your card details.
- Quiz responses — gender, age range, body type, fitness level, workout preference, diet preference, declared restrictions and limitations. Used solely to determine which program files to send you.
- IP address and country — used to detect your region and display the correct currency and payment method. Not stored beyond the session.
3. How We Use Your Information
- To process your payment securely
- To deliver your purchased digital files to your email
- To send your purchase confirmation
- To determine your correct program based on your quiz responses
- To display the correct pricing and payment method for your region
- To respond to support and refund enquiries
- To process refund requests in accordance with our Terms & Conditions
4. What We Don't Do
- We do not sell your personal data to any third party
- We do not share your data with advertisers
- We do not send unsolicited marketing emails
- We do not store your payment card details
- We do not use your data for any purpose beyond what is listed above
5. Third Party Services
We use the following third party services to operate our business:
- Razorpay — payment processing for India and South Asia. Subject to Razorpay's Privacy Policy
- Stripe — payment processing for international customers. Subject to Stripe's Privacy Policy
- Netlify — website hosting. Subject to Netlify's Privacy Policy
- Brevo — transactional email used to deliver your purchased files. Subject to Brevo's Privacy Policy
- ipapi.co — anonymous IP-based country detection to display correct currency. No personal data stored
- Google Fonts — font delivery. Subject to Google's Privacy Policy
6. Email Communications
By providing your email address during the quiz, you agree to receive:
- Your purchased program files
- Your purchase confirmation
- Support-related communications if you contact us
We do not send marketing emails without your explicit consent. You will not be added to any mailing list without opting in.
7. Cookies
Our website uses minimal cookies necessary for the site to function correctly. We do not use advertising cookies or tracking pixels. Your quiz answers are stored temporarily in your browser session only and are not transmitted to our servers independently of your purchase.
8. Data Retention
We retain your email address and purchase record for as long as necessary to fulfil our legal obligations and handle any support or refund requests. Payment records are retained as required by applicable tax law. You may request deletion of your data at any time subject to legal retention requirements.
9. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for any communications where consent was the basis
To exercise any of these rights, contact us at hello@browngains.com.
10. Security
Our website uses HTTPS encryption. All payment processing is handled by PCI-DSS compliant processors (Razorpay and Stripe). We do not store sensitive financial information on our servers.
11. Children
Our programs are available to users aged 15 and above. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal information, contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website following changes constitutes acceptance of the updated policy.
13. Contact
For any privacy-related queries, contact us at hello@browngains.com.
See also our Terms & Conditions.